PRIVACY POLICY

Sports Box Ltd are fully committed to ensuring that your personal information is well protected. For more information on how we use and store your data, please read the below.

 

What information do we collect?

 

When you sign up to and purchase products from www.sportsbox.group you will be asked for your name, e-mail address, telephone number, shipping address, and credit card or banking information, as well as a number of personal preferences such as your sizes and style choices. We do not collect personal information from you unless you voluntarily provide the information.

 

We may also collect non-personally identifiable data for analytical purposes, in order to help us improve our customer website experience. This might include the duration and frequency of site visits, the site pages used and the browser type.

 

Why do we collect the information that we do, and how do we use your information?

 

We will use your personally identifiable information to fulfil your requirements as a member of Sports Box Ltd. Your personal information will enable us to provide you with an efficient online shopping experience and contact you regarding your membership and orders. Additionally, in order to optimise our service to you and to ensure that our products fit and suit your taste, we collect information regarding your personal preferences.

 

We may also use your personal contact information to inform you of any promotions, new services or special offers. These notifications will only ever be directly from Sports Box Ltd, you will not receive promotional offers or newsletters from third parties and affiliates. If at any point you wish to no longer receive these updates then please email members@sportsbox.group 

 

When you first activate your account with us, and when you make any changes to your account from there on out, all of your personal information will be stored in our secured servers, within the UK. The majority of your information will also be e-mailed to members@sportsbox.group where it will be used to meet the requirements of your membership with us.

 

Any payment transactions are processed through Stripe using a secure server. Credit card and/or banking information submitted through Stripe are not viewed or stored by Sports Box Ltd.

 

Sports Box Ltd will never sell, rent or share your personally identifiable information with any third parties without your written permission.

 

We reserve the right to disclose your personal information if made necessary for the law, or if required to investigate suspected violations of any laws, regulations or Sports Box policies, these could include fraud or physical threats. Additionally, we reserve the right to transfer your personal information in connection with a proposed or actual sale or merger of Sports Box Ltd.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are your consent. You are able to remove your consent at any time. You can do this by contacting members@sportsbox.group

 

How do we protect your information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We are committed to doing everything we can to protect your personal information. We have undertaken all reasonable commercial efforts to prevent unauthorised Internet access to data retained in our servers; however, unfortunately due to the openness of the Internet, Sports Box Ltd cannot guarantee the security of your information, therefore you provide this to us at your own risk.

 

How we use cookies?

 

It's important to note that third-party services, such as Google Analytics or other applications place cookies or utilise other tracking technologies may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix, nor Sports Box Ltd's Privacy Policy.

 

What are your data protection rights?

 

Under data protection law, you have rights including:

  1. Your right of access - You have the right to ask us for copies of your personal information.

  2. Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  3. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  4. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  5. Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  6. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at members@sportsbox.group if you wish to make a request. If you have any other questions relating to your online privacy with Sports Box Ltd, please contact info@sportsbox.group